Frequently Asked Questions (FAQs)

Can I drop my kids off at the museum? Can my older children supervise their younger siblings?

Only during special Drop Off Hours, which will be announced on our social media channels.

What is the ideal age range for a visitor?

CCM is designed for children ages 0–12, but it can be enjoyed by children of all ages!
Some exhibits are age-specific — please check signage for details.

What does your motto “Please Touch” mean?

Our exhibits are meant for children to touch, explore, and interact with!
We encourage respectful play and ask caregivers to monitor their Littles to help keep exhibits in good condition for everyone.
“Please Touch” does not mean jumping on, hanging from, or yanking exhibits.
Please also make sure pens and markers used in activities aren’t used on walls or furniture.
Be a great role model — use manners and kindness when you play!

What if my child becomes overstimulated, upset, or needs a break?

We’re here to help! CCM is a safe, inclusive space that welcomes all children.
Staff can provide noise-reduction headphones and guide you to calming areas inside the museum if needed.
If you need to step out, you’re welcome to return later the same day — just show your receipt for re-entry.

We understand that kids have big emotions and that leaving the museum can sometimes be tough! Our staff is happy to help make transitions easier.

Can I donate to the museum or sponsor an exhibit?

Yes! We are so grateful for our donors and sponsors.
If you’re interested in supporting CCM, please contact us at info@chicochildrensmuseum.org

I’m an adult who wants to visit the museum. Can I stop in and walk around?

No. All adult visitors must be accompanied by a child, unless a tour has been approved and scheduled in advance.
Please call during business hours to arrange an adult tour.

Are strollers allowed in the museum?

Our littlest visitors can’t tell the difference between a stroller and an exhibit!
For this reason, strollers are not allowed on the floor unless you have a sleeping child or require special accommodations.
Please follow directions from our front desk staff for stroller parking.

Can I take pictures in the museum?

Yes! Photography for personal, non-commercial use is welcome.
Please be considerate and avoid posting photos of others without permission.
If you’d like to be featured on our social media, just let one of our staff members know — we love taking photos and short video testimonials with our visitors!

Can I bring snacks, lunch, or drinks into the museum?

Water in a closed bottle is welcome on the floor.
All other food and drinks must be checked at the front desk and can only be enjoyed in Snack Alley.
If you need special accommodations, please ask our front desk.
Private parties in the Celebration Room may have food and drinks in that reserved space only.

What are “Yuck Bags”?

Yuck Bags are exactly what they sound like — “YUCK, don’t touch!”
These bins are placed throughout the museum for objects that have been in a toddler’s mouth (or nose… or who knows where!).
If your child puts an item in their mouth, please place it in a Yuck Bag for sanitizing.
Do not remove items from the Yuck Bags — staff checks and cleans them throughout the day to keep everyone safe.